JIRA

2004 Consensus Software Awards

Product Description

Tracking and managing the issues and bugs that emerge during a project is a critically important task, but one that few teams do effectively. JIRA is a J2EE-based, bug tracking and issue tracking project management application developed to make this process easier for your team. JIRA has been designed with a focus on usability and flexibility.  JIRA caters for both technical and non-technical users, through its simple to use web interface.

Today, JIRA is used by project managers, developers, managers, testers and other staff across hundreds of organisations in over 30 countries. Customers include departments from NASA, CERN, Boeing, Cisco, Stanford University, 3M, BP, Sony, Caterpillar, Pfizer, Vodafone, World Bank, JP Morgan, Merrill Lynch, Citigroup and countless others. Adam Foxson of CPAN says of JIRA, “Thank you for putting out such mind-blowing software. Rarely do I give praise of this magnitude. You are a model of what all software should be. Thank you for making available the absolute best tool of its class."

This success is in part due to JIRA’s world leading price/performance benchmark in the issue tracking and project management application niche.

Features include:

• Ability to manage bugs, features, tasks and improvements

• Ability to track components and versions

• A clean and powerful user interface that is easy to understand for both business and technical users

• Highly customisable dashboard views and workflows

• Automatically generated project roadmaps

• User/group permissioning and security

• Easily extended to and integrated with other systems (including email, Excel, XML and CVS)

• Ability to add file attachments to issues

• Full text searching and powerful filtering (customisable, saveable, shareable and subscribeable!)

• Highly configurable email notification schemes

• Runs on your existing hardware and software platform 

• Compatible with almost any database

• ‘Print page’ option on every screen

Innovation

• Creating a business advantage
  Our customers gain a unique business advantage when using JIRA. JIRA makes day-to-day project management and issue tracking far more efficient and easy than ever before, especially in a team or organisational context.

  With success in today's modern business environment highly dependent by an organizations ability to successfully manage and complete multiple, concurrent projects, customers can rest comfortably in the fact that JIRA provides THE platform to achieve this efficiently and effectively.

  It is also notable that JIRA's return-on-investment is substantially higher than any other competitor on the market today, representing a new price/performance benchmark in the issue tracking and project management application niche.

  JIRA's contributions to user productivity include its intuitive interface, its highly sophisticated full text search, customisable dashboard (so that users can see their most important issues), custom notifications (including email, IRC, Jabber) and customisable fields. Furthermore, JIRA works out of the box, so developers don't waste precious time.

• Expanding user horizons
  JIRA allows organisations to take the philosophy of project management deeper into the organization with an accessible platform that is highly usable by both technical and business users alike.

  JIRA provides a platform for project and issue focused collaboration, which really empowers today's small and dynamic organisational groups, independent of their geographic location.

  JIRA's web based, internationalised interface allows for near universal accessibility.

• New Technology
  JIRA is built upon the latest open source technologies and most importantly the Enterprise JAVA platform enabling JIRA to run on virtually all platforms. Used by NASA, CERN, Stanford Linear Accelerator and the European Space Agency, to name just a handful of existing customers, JIRA is also powering the projects of the world's leading technology innovators.

Performance

• Enthusiastic customer support
  Adam Foxson of CPAN says of JIRA: "Again, I really must thank you for putting out such mind-blowing software. I literally spent days going through *each and every* bug/issue/request tracking system on freshmeat.net, and not a single one even comes remotely close to the power, elegance, and flexibility of JIRA. Rarely do I give praise of this magnitude, but you guys truly did an incredible job. You are a model of what all software should be ... thank you for your time and consideration, and especially for making available the absolute best tool of its class. JIRA is hands down the best issue tracking software in existence :)".

  We don't just have customers, we have fans! Read more testimonials at:

        http://www.atlassian.com/software/jira/testimonials.jsp

• Standards and codes compliance
  JIRA is a J2EE application and therefore runs on almost all platforms and is optimised to run well on most browsers, not just Internet Explorer.

  We are also highly respected within the developer community.

• Exceptional product support
  Atlassian is obsessed with providing a 'Legendary Service' experience to our clients - one of our key differentiating factors. 'Legendary Service is not just a marketing slogan to us, it goes beyond mere customer satisfaction'. In the past 12 months we've released 8 new, customer driven versions of JIRA as we constantly strive to improve the product on a regular and ongoing basis.

• Professionally executed code
  We employ some of the best minds and JAVA developers in Australia. Our developers not only talk at developer conferences around the world on a regular basis but they also author books on software development.

• Proof of real world performance
  Within just over 12 months Atlassian has managed to gain 550 customers in over 30 countries. Some of our larger customers who demand real world performance include: NASA, CERN, Cisco, GE, 3M, BMG, Boeing, Fujitsu, Stanford, Telstra, Nokia and CitiGroup to name just a few.

• Real user benefits
  JIRA provides real user benefits including, arguably, the highest ROI of any issue tracking application. JIRA is the application that delivers efficient and effective issue tracking and project management to dynamic organisational groups of business and technical users.

• Sets new industry benchmarks
  JIRA represents a new price/performance benchmark in the issue tracking and project management application niche.

Sample screen shot

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Potential

• Designed for international use
  JIRA 2.5.1 saw the internationalisation of JIRA with support for multiple languages and multiple character sets. Customers can now translate JIRA into any language they want. Clients don't have to do all the hard work however as JIRA is currently available in four languages including: Russian, German, Dutch and English.

• Enterprise structured for growth
  With a strong, veteran advisory team and a management team that have done it before and exceptional staff, Atlassian has a strong base which has seen the company through exceptional monthly growth rates. Atlassian also invests heavily in systems and documentation building an enterprise that operates smoothly with minimal dependencies. JIRA itself is a highly scalable product supporting the smallest to the largest organization.

• Success in home or export markets
  Our outstanding customer list shows success in both home and export markets.

  At home in Australia our customers currently include The Reserve Bank of Australia, Telstra, Cochlear, Redrock, Caterpillar, Digital Earth, and many more.

  Our export markets currently include over 30 countries such as USA, United Kingdom, India, Denmark, Sweden, Brazil, Spain, Taiwan and more. In these markets our customers include NASA, CERN, Cisco, BP, US Supreme Court, US Department of Labor, US Department of Transport, Korea First Bank, The World Bank, Vodafone, Pfizer and many more.

• Working with international collaborators
  Atlassian is constantly collaborating with customers and partners around the globe to continually enhance product functionality and usability to increasingly empower users and drive competitive advantage.

Other information the judges should know

Alternate web-site:  www.atlassian.com/software/jira/  

Content2004Copyright©Atlassian Software Systems
Format2004Copyright©Consensus Pty Ltd

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