
2006 Consensus Software Awards
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Dental 4 Windows SQL from Centaur Software Development Co. |
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Product Description
Centaur Software Development Co. are the developers of Dental 4 Windows SQL ™ - Australia’s leading dental practice management software. Initially designed more than a decade ago by Sydney dentist, Dr Frank Papadopoulos, Dental 4 Windows SQL is now the most advanced purpose-built dental practice management software on the market.
The system is based on the principles of a robust and powerful central database and offers a unique and dynamic solution that can grow with the needs of dental clinics into full practice integration. It was specifically designed to keep dental practices at the leading edge of practice management technology and links effortlessly intelligent appointment scheduling, comprehensive practice management with complete clinical function.
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The software incorporates unique features that other dental software packages do not provide. Some of these include:
Scalable from a single PC based system to a very large multi-site system running 1000 PCs.
System is available in multiple languages, e.g. English, Thai, Chinese, and Russian.
Database marketing and business development modules
SMS and Emailing for patient appointment reminding
The ability to integrate to pocket PC, palm and all other PDA devices
Inventory stock control management
Laboratory jobs management module
Ability to operate over Wide Area Networks (WANs)
Digital X-ray and Intra-oral camera integration ability
Charting conversion direct to treatment plan
Integrated HICAPS facility
Easy flow design and navigation
Multiple site reporting module
Instrument Sterilisation tracking module
Standard TAPI Computer Telephony Integration module (CTI)
Etc
D4W’s above mentioned unique features and design have proved revolutionary for the productivity and growth of dental practices around the country. Over the years, Dental 4 Windows has evolved into the most popular and the best-selling practice management system in the industry. It has proven to increase the quality and reduce the cost of providing care by allowing dentists to manage their practices more efficiently and reduce the administrative burdens created by an increasingly complex general health care environment.
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Product at a glance |
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Product type |
Practice Management Software |
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Target Industry Sectors |
Health |
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Fault tolerance |
General user |
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Innovation indicators |
Business
Advantage |
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Performance indicators |
Enterprise quality system |
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Potential indicators |
Designed
for international use |
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Contact for more information |
Michael Sokol (02) 9213 5050 |
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Innovation
Dental 4 Windows was the first Australian Practice Management System released for Windows 3.1 back in 1994, it was the first Client/Server with SQL database engine Practice Management System in the world back in 1997 and was recently the first to be available for Windows Server 2003. “This long-term exceptional experience with the Windows operating system has aided us in our efforts to make sure our software and underlying architecture is the most compatible and scalable in the industry” says Michael Sokol, Director.
D4W Practice Management Software is based on true CLIENT/SERVER technology, which supports Wide Area Networking. Client/Server system architecture is still used widely in the dental industry. This proven approach is robust and reliable and commands a huge share of the market compared to the latest 3 tier web technology.
To date, D4Ws is the only dental practice management software package on the market that has the capability to scale from a single workstation system to a very large multiple site system with 100’s of workstations accessing the central server. For example, our largest customer in Perth - DB Dental Group of clinics, has 12 locations across the city with around 40 PCs working with real time connection to a single server DB. The system was specifically designed as a dental practice management system and is famous for its ease of use and best support on the market.
The software was also built with multi-lingual engine, and is currently available in 4 languages: English, Thai, Russian and Chinese.
Our largest overseas-based D4W user is in Moscow with over 30 workstations installed in Koroliev dental hospital. D4W is the only foreign dental software company on the market in Russia and other CIS countries in the region. Over the years, our user base in Eastern Europe has grown to over 300.
The core of the system contains multi-discipline functionality and allows D4W to be adapted easily to other related professions, such as Physiotherapists, Chiropractors, Podiatrists, etc. We have over 50 non-dental customers using the related “sister” product called – Practice Studio SQL. This software has the same core program as D4W and the Data Base engine setup controls the interface with the users.
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Performance
Over 1300 dental practices in Australia, New Zealand and other countries around the world are using Dental 4 Windows SQL. D4W is a leader in both – large corporate dental groups (Primary Health, Pacific Smiles, Life Care, etc), government clinics (Westmead Hospital, Newcastle University, Royal Children’s Hospital in Melbourne, etc.), and general private dental clinic markets.
As a testimonial to Centaur’s success, Dental 4 Windows boasts one of the largest installed user base of all dental practice management software in Australia, with the largest site containing 40-user network installations over 12 locations. Our product's success is due largely to the invaluable feedback from our customers combined with our continuing commitment to provide the highest quality products and services.
One of the major achievements of our company is that during all years of operation, Centaur Software has converted 30% of its customers (over 300 sites) from all existing competitors.
Centaur believes that customer satisfaction with ongoing support and services is critical to the success of the product itself. Centaur assists customers with the initial installation of systems and offers several alternatives for training and data conversion services. Software support and services are supplied under annual agreements that provide for general support through access to help desks, bug corrections to software, software upgrades and remote diagnostics via PcAnywhere, direct modem dial-ins and internet connections.
Centaur Software has invested significant resources in the systems, facilities and personnel required to provide outstanding service to its customers. Centaur sponsors continuing education programs (seminars), periodic newsletters and conferences, providing its customers with current information, as well as an opportunity for Centaur Software to demonstrate the features of new and enhanced products.
Our true dedication to customer service was noted in the year 2000 and 2001 by Australian Government’s Australian Achiever Awards, by awarding the company a Highly Commendable Status for scoring 95.13% in customer satisfaction. Centaur Software also topped the Sydney Internet and Computer Services and Supplies category, winning the Australian Achievers Award for outstanding Customer Support three years in a row in 2002, 2003 and 2004.
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Potential
In 2001, Centaur Software saw potential in providing better software for Australian health practitioners.
A quantum leap was taken to release Practice Studio SQL, a product providing state of the art Practice Management Solution to all Allied Health Medical Practices. The software relies on a proven technology incorporated in the Dental 4 Windows SQL software to meet the needs of the new non-dental markets.
Practice Studio Software provides a low-cost universally accessible system for a diverse user population including Physiotherapists, Naturopaths, Chiropractors, Acupuncture, Podiatrists, Psychologists, Dietitians, Speech Pathologists, Osteopaths, Psychotherapists, Homeopaths, Remedial massage, etc
The system supports full range of clinical and patient related activity, such as general practice management, treatment notes and history, scheduling and appointment management. It also takes care of all financial, administration and business management tasks including accounts, receipts, banking, practice marketing, referrals, recalls, patient correspondence, stock control and many more.
The product is totally modular and can be offered as individual components, meeting needs of various users managing a single or a multi-specialist practice operating in single or multiple physical locations.
Given a multi-language engine capability of the software and its leading position in the Australian markets, there is a great potential for both D4W and PSS software to sell in other overseas markets such as Great Britain, Asia (including China), Gulf region and others where the markets for dental software are not very mature and are still growing rapidly and developing.
Another complimentary addition to our product line coming on board this year is our Media Suite SQL product. This product will enhance image/voice and video management and editing capabilities at dental clinics. It will be offered as a stand alone product and can also be fully imbedded and integrated into the D4W and Practice Studio Software.
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Other information the judges should know
COMPANY PURPOSE
To help people in their work by providing great solutions so that
Customers - receive business benefits from the successful implementation of our system
Employees - receive recognition and rewards for performing and growing in challenging areas of new business with each person contributing to the team’s success
Business targets - sales, costs, profit, and cash flows are either met or exceeded. To help support the above purpose, we are seeking new opportunities and business alliances with professional companies and associations to ensure we are able to provide benefits to customers and allow us achieve our main business goals:
Achieve total customer satisfaction
Maintain business competitiveness and exploit Information Technology to its full potential
To deliver a greater range of quality products and services to our customers to enhance their business success
Assist our customers in achieving maximum value from their investment in IT
To gain a leading position in the market place.
Attachment: Product brochure (pdf)
Proud sponsor of the National Dental foundation
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Michael Sokol (02) 9213 5050 Jacklyn
Kirkby (02) 9213 5010
Centaur Software Development Co. |
Content
Copyright©Centaur Software Development Co.
Format Copyright©Consensus Pty Ltd
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