TrakHealth

2006 Consensus Software Awards

Product Description

TrakCare is a Web-based, patient-centric healthcare information system used by leading healthcare organisations in a growing number of countries around the world. It is comprised of a comprehensive portfolio of application modules, any of which may be quickly implemented to solve immediate pressing problems, or they can be adopted as an integrated portfolio to serve more expansive needs.

The TrakCare modules are:

TrakCare Clinicals – workbenches and tools for healthcare providers to assist with the safe and efficient provision and documentation of patient care while seamlessly building patient-centric information

TrakCare Patient Administration System (PAS) – the full suite of patient-focused care functions for managing Web-based patient demographic and administrative information for inpatient, outpatient and community care

TrakCare Emergency – blending the full gamut of administrative through clinical functions for the fast-paced emergency environment from triage to admission or discharge

TrakCare Lab – integrates all clinical laboratory functions including biochemistry, immunology, serology, hematology, blood transfusion, cellular pathology and microbiology from common phlebotomy through ePR reported results

TrakCare Community – a rich web-based environment facilitating the continuance of service beyond the confines of inpatient care. Services planned or rendered at the community centre and/or the client's place of residence are viewable via a comprehensive diary-based ePR.

The software’s built-in “FastTrak to ePR” capabilities along with TrakHealth’s proprietary methodology provides exceptionally rapid delivery of Electronic Patient Record benefits, helping institutions achieve better patient care faster. Particularly important in the healthcare field, the resulting TrakCare solution will interoperate with existing legacy systems or even other best-of-breed applications.

Developed in Australia by medical professionals, TrakCare was designed to capture the real world information needs and desires of healthcare professionals. TrakCare’s widespread success – in 2006 it was installed in institutions throughout 25 countries – is proof that its developers continue to achieve that aim. 

Innovation

For over a decade, TrakHealth has been a leader in each of the major transformational waves in the advancement of healthcare information systems (HIS), pioneering an integrated HIS system, client/server GUI system and then a Web-based system.

With the recent launch of TrakCare, TrakHealth is bringing unmatched speed-to-benefit in one of the most talked about but most problematic solutions in healthcare – The electronic Patient Record. This breakthrough is achieved through a radically different approach to HIS – the FastTrak to ePR.

TrakCare enables rapid ePR results because:

• It is the only HIS solution built on an integration platform, not a database. ePR capabilities are built-in, not bolted on -- enabling ePR benefits from the installation of the first module. A Master Patient Index sits on top of the integration platform, and information can be aggregated across TrakCare modules, legacy systems and extending to even unknown future choices.

• TrakHealth’s FastTrak to ePR methodology removes the need for a costly, high-risk “rip and replace” approach and allows healthcare institutions to install a solution in discrete, achievable stages while reducing implementation risks and controlling costs.

• TrakCare was built using the most advanced object-based application development technology (the only HIS solution designed this way), so once the system I running customers have unprecedented rapid system tailoring capabilities not possible with relational technology. Customers are in the drivers seat to easily tailor a system that truly “works the way they do.” Flexible systems is no longer an oxymorom. TrakCare provides a future-proof solution, where customers can rapidly address changes in technology, administration and healthcare policies without expensive, lengthy recodes.

TrakHealth, an Australian company with global ambitions, architected its solution from day one to serve international markets. TrakCare doesn’t just support multiple languages, but screens can be modified accordingly.

TrakCare delivers exponential improvements to the care of every person and to the effectiveness of every healthcare professional.

Performance

Upgrading information technology gives healthcare institutions the way to quickly gain significant improvements in the quality and efficiency of care.

Unfortunately, as promising as the electronic patient record may sound, many have found the journey to be treacherous. At all levels – institutional, regional and national – attempts at comprehensive healthcare information systems that incorporate ePR capabilities have often fallen short of goals, or have been delivered late and over budget. Many attempts have been totally abandoned.

TrakCare has found a strong and loyal niche among customers who need results within months rather than years, and who need to minimise risk, cost and upheaval to their operations.

• Austin Health, a leading teaching hospital in Melbourne launched the Emergency module and a broad range of clinicals in just six months, and has now achieved a paperless, ePR environment across virtually every ward and clinic.

• TrakCare was used at the 2004 Olympics for a clinical and emergency care system manned by brand-new volunteers to serve thousands of athletes – all implemented in a matter of weeks by one of our experienced partners

• Molinette, one of Italy’s largest hospitals, has reduced the time and cost to treat and discharge a patient by close to 30%; 96% of nurses said the system met or exceeded their expectations for an HIS.

• Royal Infirmary of Edinburgh went live with TrakCare in six months, enabling a core patient record for all in-patient, out-patient, and accident and emergency departments. Staff now have fingertip access to patient information from all locations.

• Eminently scalable, TrakCare has a proven record of catering for the performance needs of small hospitals up to large enterprise configurations involving multiple sites and thousands of users (e.g., Bangkok General Hospital Group, an organisation involving more than ten hospitals across Thailand)

• Given the strong user base, TrakHealth applies rigorous procedures to all product upgrades or new developments. Every software release undergoes a complete quality assurance cycle, unit testing, functional testing and field testing before being made available as a major release. Further, the TrakCare software meets all relevant standards and maintains ISO 9001 compliant, 

TrakHealth has a strong culture of customer support. Developing product in Australia, the company quickly understood that to compete internationally it had to offer superior support so that distance from customers was never considered an issue. An interactive online support tool provides a first point of contact for support issues, with further backup provided by regional client services managers and an international network of qualified implementation partners.

Potential

Founded in 1991, TrakHealth has been providing a comprehensive HIS solution since 1996. From inception, TrakHealth had global ambitions our technology is already used by a wide range of leading healthcare institutions in 25 countries around the world. Last year’s launch of the TrakCare product promises continued growth and market expansion.

The diversity of successful clients – ranging from leading research and teaching institutions to rural community hospitals – reflects the unique ability of our technology to be easily tailored and adapted to meet individual regional and country healthcare information system requirements.

The global market for TrakCare is growing rapidly and TrakHealth is poised for success. Developed nations with ageing populations and skyrocketing healthcare costs are scrambling to achieve shared, electronic patient data. Developing nations are leapfrogging technology and building state-of-the-art medical institutions. TrakCare’s innovative approach and track record of success is turning heads and recent large deals like NHS Lothian (UK) are enabling Trak to compete on a world-class level.

Internationally, TrakCare has invested in building a well-established network of implementation partners covering selected geographies including Africa, Brazil, China, Greece, India, Italy, Japan, Malaysia, the Middle East, Spain/Portugal, and Thailand. Conscious of the need to ensure customer success, TrakHealth ensures all partners are equipped with comprehensive support including training, documentation, marketing materials, an online knowledge base, implementation tools, product patches and updates. The partner network provides a highly scalable, lower-risk business model while enabling TrakHealth to focus on its core competency of innovative software development.

In addition, as part of its market expansion program, TrakHealth works closely with leading software vendors (such as InterSystems) to create and carry out mutually-beneficial marketing activities. 

Other information the judges should know

TrakHealth are proud of our international growth and our software innovation that is once again pioneering an evolution in the market for Hospital Information Systems. We are excited about the potential that our software has for saving human lives and containing escalating healthcare costs.

Website: www.TrakHealth.com

ATTACHMENTS:

• Trak brochure 3H 3MB (pdf) will open in a new window

• TrakHealth2 0.5MB (pdf) will open in a new window

• TrakVision PowerPoint presentation (1.7MB) will open in a new window

Content2004Copyright©TrakHealth Pty Ltd
Format2004Copyright©Consensus Pty Ltd

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